Effective Date: September 19th, 2024
At The Grove, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our legal marijuana dispensary, including through our online shop and SMS marketing services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information to provide you with our products and services and improve your experience. This includes:
a. Information You Provide Directly:
- Name
- Contact information (email, phone number, mailing address)
- Date of birth (to verify legal age requirements)
- Payment information (e.g., credit card details)
- Delivery or pickup preferences
b. Information We Collect Automatically:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on our site, and clicks)
- Location data (if enabled on your device)
c. Information from Third Parties:
Information from marketing or advertising partners
Data from payment processors
2. How We Use Your Information
We use your personal information for the following purposes:
To comply with legal obligations.
To process orders and payments.
To verify your age and identity.
To fulfill delivery and pickup requests.
To send marketing communications, including SMS alerts, promotions, and updates (with your consent).
To personalize your shopping experience.
To analyze website usage and improve our services.
3. SMS Marketing
If you opt in to receive SMS marketing messages, we may send you promotions, reminders, and updates via text message. By opting in, you:
Can opt out at any time by replying “STOP” to any message or contacting us directly.
Agree to receive recurring messages from The Grove at the number you provide.
Understand that message and data rates may apply.
4. Sharing Your Information
We do not sell your personal information. However, we may share it with:
Service Providers: Companies that help us process payments, fulfill orders, and provide marketing services.
Legal Authorities: When required by law or to protect our rights and customers.
5. Protecting Your Information
We use industry-standard measures to protect your data, including:
- Encryption for payment processing.
- Secure servers and firewalls.
- Regular monitoring for vulnerabilities.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications, including SMS messages.
- Restrict certain data processing activities.
To exercise these rights, contact us at info@thegroveca.com
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Age Restrictions
Our services are intended for individuals 21 years or older (or the legal age in your jurisdiction). We do not knowingly collect information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
The Grove
8155 Center St
La Mesa, CA 91942
619.420.4420
info@thegroveca.com